Voice pacing
Here is an interesting
article about voice pacing
on the BBC web site. Researches analyzed voice patterns of 1,400 attempts to get people to do a phone service. Here they are:
Speak moderately fast
Pause
Don't change the pitch of your voice too much
You could re-write these findings as follows:
Be energetic and enthusiastic
Don't rattle off a pre-programmed script
Act normal
In short, have a human conversation.
Newer Post
Older Post
Home